I7malaysia Terms & Conditions – A Complete Guide for All Malaysian Players

To register and use the services of i7malaysia, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be located in a jurisdiction that permits participation in online gaming.
• Providing accurate, truthful, and complete personal information during registration — including your full name, Malaysian phone number, and an active email address.
• Never suspended or banned from using the service i7malaysia previously.

Each player is only permitted to hold one i7malaysia account active at any one time. Creating multiple accounts under the same or different identities is a serious violation of these terms. i7malaysia reserves the right to close all associated accounts and forfeit any remaining balances or winnings.

The name registered on the account i7malaysia must match the name of the bank account or digital wallet holder used for deposits and withdrawals. Name mismatches may result in delays or rejected withdrawals.

i7malaysia supports the following deposit methods, all operating in Malaysian Ringgit (RM):

All deposits are final and non-reversible once processed. Players are responsible for ensuring that payment details are correct before confirming a transaction. i7malaysia will not be held liable for any losses resulting from incorrect details entered by the player.

Players may request a withdrawal of winnings subject to the following conditions:

• Account identity verification (KYC) has been fully completed.
• Any rollover requirements associated with bonuses received have been fulfilled.
• The recipient account name matches the account name i7malaysia that is registered.
• The minimum withdrawal amount is RM 50.

Withdrawal processing times are as follows:

• Regular Member: 2–4 hours from the time the request is approved.
• VIP Gold: Within 30 minutes.
• VIP Platinum: Instant (typically within 10 minutes).

i7malaysia reserves the right to request additional verification before approving withdrawals exceeding RM 5,000 in a single day to keep your account secure.

All bonuses and promotions offered by i7malaysia subject to the rollover requirements and validity periods specified in each respective promotional offer. General terms applicable to all bonuses are:

1. Each player is eligible to claim each bonus once only (unless otherwise stated).
2. Bonuses are non-transferable between accounts.
3. Rollover requirements must be met within the specified period (typically 7–30 days depending on the bonus type).
4. Wagers placed using bonus funds will not count towards meeting the rollover requirements for ineligible games (e.g., some games contribute only 10%–50% towards the rollover).
5. i7malaysia reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice.

Players suspected of exploiting bonuses through methods such as bonus arbitrage, low-risk play to meet rollover requirements, or collusion across multiple accounts will forfeit all associated bonuses and winnings.

All games offered at i7malaysia — including slots, live casino (baccarat, roulette, sic bo, dragon tiger, blackjack), lottery, and Sports Betting — are subject to their respective specific rules:

• The outcome of all games is final and may not be disputed unless there is documented evidence of a clear technical failure.
• In the event of a technical disruption or system failure during an active game, i7malaysia will use server data to determine the game status at the time of the disruption.
• Bets not confirmed by the server i7malaysia bets interrupted due to the player's internet connection issues will not be considered valid.
• All Live Casino games use real-time streaming with live dealers. Any streaming quality issues resulting from the player's internet connection are not the responsibility of i7malaysia.
• For Sports Betting, the odds displayed at the time a bet is placed are final. Any odds changes after a bet is confirmed will not affect the original bet value.

Our game library spans a wide range of categories to suit all Malaysian players, including locally themed games, Malaysia Super League and EPL football, badminton, e-sports, and much more.

The following activities are strictly prohibited on the platform i7malaysia and may result in immediate account closure without any refund:

• Registering multiple accounts using the same or different identities.
• Using automated software, bots, or any third-party tools to play.
• Exploiting any technical errors, bugs, or system vulnerabilities.
• Identity fraud or the use of forged documents.
• Money laundering through the platform.
• Collusion between players to exploit bonuses or the game system.
• Using another person's credit or debit card without authorisation to make a deposit.
• Granting third parties access to your account.
• Any form of threats, harassment, or abusive behaviour towards staff i7malaysia.

i7malaysia reserves the right to suspend or close any account under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Failure to complete the identity verification (KYC) process within the specified timeframe.
• Responding to directives from regulatory bodies or legal authorities.
• Any suspicious activity related to fraud or money laundering.
• At the player's own request (voluntary closure).

Players who wish to voluntarily close their account may contact the support team i7malaysia via live chat or email. Prior to closure, any valid remaining credit balance (excluding bonuses with unfulfilled rollover requirements) will be refunded to the player via their original payment method.

i7malaysia is fully committed to the principles of responsible gaming. We provide the following tools to help players manage their playing habits:

• Daily/Weekly/Monthly Deposit Limit: Set a limit on how much you can deposit within a specified period.
• Loss Limit: Set a cap on the maximum losses you are willing to accept within a given period.
• Play Time Limit: Set a time limit for your gaming sessions.
• Temporary Account Break: Suspend access to your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently exclude yourself from accessing the i7malaysia platform, or for a set period of your choosing.

If you feel that gambling is beginning to affect your personal, family, or financial life, please contact our support team immediately. For more information, visit the Responsible Gaming us.

i7malaysia respects the privacy of all players. All personal data collected during registration and use of the platform is stored securely using 256-bit SSL encryption. Your data is used solely for the following purposes:

• Identity verification and account management.
• Processing of deposits and withdrawals.
• Account-related and promotional communications (if you have opted in to receive them).
• Compliance with legal and regulatory requirements.
• Fraud prevention and anti-money laundering.

i7malaysia will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. For more information on how we handle your personal data, please read Privacy Policy our full

To the extent permitted by applicable law, i7malaysia shall not be liable for:

• Any direct or indirect losses arising from the use of the platform, including gambling losses.
• Service disruptions caused by factors beyond our control, such as internet service provider outages, power failures, or cyberattacks.
• Unauthorised access to your account by third parties resulting from the player's own negligence in safeguarding their password.
• Equipment or software failure on the player's end.

Players are solely responsible for keeping their account login credentials secure and must notify i7malaysia immediately if they suspect any unauthorised access to their account.

i7malaysia reserves the right to modify, add, or amend these Terms & Conditions at any time. Players will be notified of significant changes through:

• In-platform notifications when a player logs in.
• Email to the registered address (for major amendments).
• Update the "Last Updated" date at the top of this document.

Continued use of the platform i7malaysia after any amendment is published will be deemed acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account and withdraw any valid remaining balance.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our team is here to help:

• Live Chat: Available 24/7 directly from the i7malaysia website — typical response time is under 2 minutes.
• Email: support@i7malaysia.ws — response within 24 business hours.
• WhatsApp: Available for immediate enquiries during Malaysian office hours (9 AM – 11 PM).

Support team i7malaysia operates entirely in Bahasa Malaysia and understands the local context of Malaysian players. We are always committed to resolving any issues as quickly as possible.